Conversational Analysis on Politeness in Online Class Discussions: Exploring Turn-Taking and Relational Work Strategies Between Lecturer and Students

Yatni Fatwa Mulyati; Didin Nuruddin Hidayat; Nida Husna; Alek Alek; Shirley Baker

doi:10.19105/ojbs.v17i1.8079

Yatni Fatwa Mulyati Department of English Education, Faculty of Tarbiyah and Teacher Training, UIN Syarif Hidayatullah Jakarta, South Tangerang 15412
Didin Nuruddin Hidayat Department of English Education, Faculty of Tarbiyah and Teacher Training, UIN Syarif Hidayatullah Jakarta, South Tangerang 15412 http://orcid.org/0000-0002-7506-4258
Nida Husna Department of English Education, Faculty of Tarbiyah and Teacher Training, UIN Syarif Hidayatullah Jakarta, South Tangerang 15412 https://orcid.org/0000-0002-3808-4049
Alek Alek Department of English Education, Faculty of Tarbiyah and Teacher Training, UIN Syarif Hidayatullah Jakarta, South Tangerang 15412 https://orcid.org/0000-0002-1907-2851
Shirley Baker Department of Educational Leadership and Management, Alliant International University, California 92131 https://orcid.org/0009-0004-0854-8908

https://doi.org/10.19105/ojbs.v17i1.8079

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PDF downloads: 602

Keywords: Conversational analysis, Politeness, Turn-taking, Relational Work

Abstract

In the teaching-learning process, the lecturers usually play the role of dominant turn-takers. Meanwhile, students mostly perform as small turn-takers. In EFL classrooms, different turn-taking patterns are essential to analyze to identify the students' language politeness during the turn-taking process. The present study analyzed the turn-taking and relational work concerning politeness in online class discussions. For this study, a conversational analysis was performed on online class(es) discussions between students and lectures. A video recording of a classroom conversation between ELT and TEFL was employed. The study found that 16 out of 40 quotations displayed a turn-taking of the Appealing Strategy (AS). The relational work strategy of Being Cooperative (BC) was cited in 22 of 40 quotes. In relational work strategies, BC indicated that the students' responses related to what the lecturer mentioned. Turn-taking and relational work strategies could be one of the tools to determine the students' politeness by combining the characteristics as politeness indicators that focus on students' answers when speaking with the lecturer. Further investigations on gender disparities that use turn-taking and relational work to maintain politeness in online lecturer-student dialogues may prove insightful.

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Author Biographies

Yatni Fatwa Mulyati, Department of English Education, Faculty of Tarbiyah and Teacher Training, UIN Syarif Hidayatullah Jakarta, South Tangerang 15412

YATNI FATWA MULYATI is a bachelor of English education and now continuing her master's education at UIN Syarif Hidayatullah Jakarta. She is an Educational research enthusiast. She was awarded an Outstanding Student in Social Action, Humanity, Environment, and Education at the International Forum in 2018 at UIN Syarif Hidayatullah Jakarta.

Didin Nuruddin Hidayat, Department of English Education, Faculty of Tarbiyah and Teacher Training, UIN Syarif Hidayatullah Jakarta, South Tangerang 15412

DIDIN NURUDDIN HIDAYAT is Head Department and Professor of English Education, UIN Syarif Hidayatullah Jakarta. He is also an editor and reviewer for several reputable international journals and nationally-accredited journals. His research is mainly on English education, applied linguistics, TESOL, and teacher education.

Nida Husna, Department of English Education, Faculty of Tarbiyah and Teacher Training, UIN Syarif Hidayatullah Jakarta, South Tangerang 15412

NIDA HUSNA is a senior lecturer at the postgraduate program of English Education, UIN Syarif Hidayatullah Jakarta. She is an extensive reading enthusiast, publishing numerous articles in that field. She has extensive experience in presenting papers in national and international academic arenas.

Alek Alek, Department of English Education, Faculty of Tarbiyah and Teacher Training, UIN Syarif Hidayatullah Jakarta, South Tangerang 15412

ALEK is a senior lecturer at the postgraduate program of English Education, UIN Syarif Hidayatullah Jakarta. He also serves as a reviewer in some international and national journals. Alek is an experienced writer, publishing numerous written works in English education and linguistics.

Shirley Baker, Department of Educational Leadership and Management, Alliant International University, California 92131

SHIRLEY BAKER is an associate professor and former System Director of Educational Leadership and Management at Alliant International University, San Diego, California, The United States of America. She has served as a Fulbright Scholar in Indonesia and Belize and a Fulbright Specialist in Laos and Indonesia.

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